Shop Policies

- No cancellations, returns or exchanges unless a product is damaged or there are extenuating circumstances. Please reach out to us if you have an issue with your order so we may consider a return or exchange on a case by case basis. Returns or exchanges may result in restocking fees, partial refunds, or buyer paying shipping fees.

- International orders may incur customs fees. It is the responsibility of the buyer to pay these fees, and Clammy Heart is not liable for any importing charges that may occur.

- Occasionally, USPS will stop updating International tracking once an order reaches its destination country. Please track your order through your countries post (i.e. Canada Post, Royal Mail) for more accurate updates.

- Please be considerate of our shop’s preorder system. In stock items will ship within one week, and preorder items may take up to 12 weeks. Everything is embroidered according to order number, so the earlier you order during a restock the sooner your order will ship.

- Recreation or copying of any Clammy Heart designs is strictly prohibited. All designs, whether illustrated or embroidered, are property of Clammy Heart.

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Shopify Privacy Policy: 

Your information belongs to you.

We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.

If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.

Many of the merchants and partners using Shopify do not have the benefit of a dedicated privacy team, and it is important to us to help them meet their privacy obligations. To do this, we try to build our products and services so they can easily be used in a privacy-friendly way. We also provide detailed FAQs, documentation and whitepapers covering the most important privacy topics, and respond to privacy-related questions we receive.

 

REVIEWS!

Let customers speak for us

787 reviews
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Great bag!

This bag is super cute! I love how many pockets it has. It’s very nice quality.

Amazing gift!

It made a wonderful gift for a friend, who absolutely LOVED it!!

Great purse!

This purse is very cute, and the workmanship appears solid. My favorite detail is the star shaped zipper pull.

Orange orange Orange

I ordered the orange one and I LOvE It!! 🥰 🥰 it’s hella cute and comfy! I wish I bought the order fruits lol

Soft and cozy! Great quality too (see review for sizing advice)

I am a size 2XL in most clothes and I contacted ClammyHeart since I was unsure about sizing and was wondering if the cotton cardigan would shrink. IT DOES SHRINK!! For me that is a good thing since I ordered a size up (3XL) and when I first got it and tried it on it was really uncomfortable, loose, and baggy but AFTER A WASH it fits perfectly! It is still a little long in the sleeves but that's what I wanted so I am glad. It basically fits me now how the Blueberry variant fits the model in the pictures, with the sleeves when not rolled up having the cuffs around my last knuckle/fingertips. I am VERY HAPPY with my purchase!!

Keep in mind that to care for the garment I have been advised to air dry after washing, which can take about a day or so if left flat on a drying rack, but from what I've read that's normal for knit stuff (and you're not supposed to hang it or it might stretch out- most of this info can be found about knit garments by looking online)

As for the feel, it has a nice weight to it, and the quality of the knit is very good! I wouldn't wear this in the height of summer but on a cool day it feels so cozy! Definitely feels like a high quality item and worth the money to me. I also love the design- keep in mind if you get the blueberry version the blueberries are like plum sized in person, so it confused my kid brother lol even though it was obvious to me they were blueberries- I really like it and this will definitely be a staple part of my wardrobe. I was nervous about spending $100 on something so specialized (I usually buy walmart clothes lol) but it is definitely worth it and I am sure it will last a long time as well!

Photos taken on cloudy day. I am 5'7"